Support & Service Options

Welcome To Support Central

World Class Service & Support is Just a Call, Email or Chat Away.
Everybody needs a little help sometimes. With HomeSeer, you can get support just the way you want it.

What Do You Need Help With Today?

Product Help
Question about our products or services?


Contact Us

Returns
Do you need to return a product or service?


Start Return

Community
Get help and ideas from other HomeSeer users.


Forums

Developer Help
Want to create your own software plugin?


Developers

Documentation

Manuals & Quick-Start Guides

Software
Smart Hubs
Z-Wave Interfaces
Lighting
Sensors
Cameras
Other
Software

Smart Hubs

Z-Wave Interfaces

  • Z-NET Z-Wave Plus Network Interface
    Manual
  • SmartStick+ Z-Wave Plus USB Interface
    Manual

Lighting

Sensors

Cameras

  • HS-CAM-I Pan & Tilt Indoor Security Camera
    Manual
  • HS-CAM-O Outdoor Security Camera
    Manual

Other

Resources

KB
Detailed product knowledge base.


Open KB

Videos
Visit our Official YouTube Channel.


Videos

How Tos
Sharpen your DIY smart home skills.


How Tos

Status
Get notified of our online status.


Subscribe

Legacy
Get help on our older products.


Legacy

Software Licensing Issues

Lost or Forgotten License Codes

Use the form below to retrieve your lost or forgotten HS2 or HS3 license codes. A complete list of your license codes (including plug-ins) will be emailed to you.

License Transfers & Other Issues

HomeSeer software licenses may be transferred from one user to another for a small fee ($30). If you’d like to do this, you can start the process by sending an email to sales@homeseer.com. For all other licensing issues including activation problems, licensing errors, or problems with trial licenses, send an email to support@homeseer.com.

Need More Help?


Contact Us